Librarian FAQ

Do you need information on institutional administration issues such as:

• subscription listings
• IP listings
• adding or removing administrators
• TPS (Trusted Proxy Server) set up

Please see our Guide to Institutional Administration (PDF). 

Or click the links below to find more information:

• Claims Policy
• Institutional Pricing
• Multisite Subscriptions
• Proxy Servers
• Terms and Conditions
• Usage Reports (including COUNTER and SUSHI)

Still have questions? Email for questions about this website or for questions about your institutional subscription.